How Short-Term Cost Cutting Measures Could Harm Your Business
Cost-cutting often becomes inevitable during difficult economic times. Reducing costs helps the business run a tight ship and enables a competitive advantage. But many-a-times, cost-cutting exercises yield only temporary results, and some attempts even backfire. When enterprises get their cost-cutting strategy wrong, they shoot themselves in the foot. Here are the cost-cutting mistakes to avoid. […]
Seven Things CIOs Must Get Done in the Next Year
CIOs tasked with improving operational efficiency in today’s challenging environment need priorities. They must conjure daily, weekly, and monthly lists of tasks that further their strategic objectives. Here are the key priority areas for CIOs to focus on in 2023. 1. Understand the business In today’s hyper-competitive world, there is no room for any processes […]
Four ways Banks can Deliver on Hyper-Personalisation
Banks have been providing personalised services for a long time. They offer differentiated services and various facilities for customers, especially high net-worth clients. In today’s digital age, personalisation has become more intense. Banks leverage data and analytics to predict customer needs and offer relevant interactions. Many customers trade personal data for such improved service. “Hyper-personalization” […]
What is workplace experience? A vital factor for business success
With the advent of Industry 4.0, employee workplace experience has become a key determinant of business success. Open source and easy availability have made technology a level playing field. The key competitive differentiator is the talent and skills of the workforce. Superior employee experience attracts and retains talent and enables competitive advantage. Employee experience is […]
How to overcome the Menace of Insider Threats in Financial Services
Ransomware operators and other threat actors are targeting the financial services industry more intensely than ever. The financial service sector has more robust cyber defences compared to other industries. But many companies in the sector have rogue insiders. Insider threats are internal users, such as employees or contractors with network access, who compromise critical data or […]
5G, IoT, and Cloud, the winning combination for your business
5G, one of the most exciting developments of the decade, is finally becoming mainstream. 5G connections will grow from 10 million in 2019 to one billion in 2023, with a CAGR of 217%. 5G’s exceptional bandwidth, improved reliability, and ultra-low latency will enable a paradigm shift in mobile communications. But the real potential of 5G […]
Supply Chain Cyber Security: Six Important Advances
Businesses rely on third-party shippers, outsourced customer support agents, and other independent contractors. The involvement of such third-party vendors has increased over the last couple of years. The fragmented business ecosystem makes such independent vendors integral to the ecosystem. But such supply chain partners also pose huge cyber risks for the business. Compromising the partner’s […]
Meeting Today’s Security Challenges through Data Analytics
Cyber threats get meaner with every passing day, and show no signs of abating. Conventional security deployments no longer suffice for new business models that attract complex threats. For instance, the bulk of the network traffic in today’s age of remote work comes from outside the network firewall. Such changed realities necessitate new approaches to […]
Types of Customer Analytics and How to Use Them for Better CX
No business survives without attracting customers. The customer experience (CX), or how businesses engage with customers at every point of the buying journey, is just as necessary as a good product. The best products or intuitive business models may not save the company if customers stay away due to poor service or lack of connection. […]
5 Key Trends That Will Impact Your Strategic Planning (APAC)
Future-fit businesses remain resilient to sense and respond to external environment changes. But success depends on active trend plotting. A recent Gartner survey estimates that 60% of enterprises do not have a formal trendspotting process. Businesses that do not listen to external trends get their strategic planning wrong. They miss critical inputs in their strategic […]
Four Types of Data Analytics to Improve Decision-Making
Data analytics answers pressing questions and unlocks insights to deliver efficiencies. The right analytics allow decision-makers to identify trends and make better-quality decisions. They can make better strategies and understand the implications of each course of action better. The speed of decision-making also improves. But not all analytics lead to better decision-making. Here are the […]
Blockchain technology for supply chain fix – A must or a maybe?
Blockchain is the red-hot technology off the block. Initially associated with bitcoins, the technology now finds application in several other functions, including supply chains. Blockchain is a distributed registry that validates records and distributes transactions publically in immutable, encrypted ledgers. The word refers to “blocks” of verified, unchangeable transactions connected in a chronological “chain.” These […]
